While MCA consultants are knowledgeable about the full range of practice management issues, our core competency revolves around the defense of medical practitioners for alleged fraud-and-abuse and compliance issues.
The consultants of MCA have helped attorneys and physicians successfully prepare for hundreds of Administrative Law Judge and Medicare/Medicaid hearings.
From case development and discovery assistance to medical record review and expert testimony, our goal is to help prevent civil proceedings in state or federal court from evolving into criminal cases.
Our consulting firm is built largely on referrals from a select cadre of legal and health care professionals. MCA never represents the government – our services are available only for the defense or education of health care providers. We strive for integrity in every assignment we handle, carefully matching our services to the special needs of our clients..
Starting in 2015, Dr. Ross joined the MCA team with a passion to improve quality patient care and the field of podiatry. As an affiliate member of The Podiatry Institute and author of numerous peer-reviewed publications, Dr. Ross is a sought out presenter to national and international audiences about complex treatments such as foot and ankle trauma and limb salvage – especially, diabetic populations.
Dr. Ross is fluent in both Spanish and Mandarin (Chinese).
Chris joined the MCA team full time in September of 2022 after spending five years in enterprise risk management at a local health system known for its high-quality of care both nationally and internationally in addition to being the largest private employer in the region. Chris has enjoyed working as a nurse for 30 years, providing care in a variety of clinical settings, including hospice, oncology, critical care, and home health. Prior to specializing in Risk Management and Compliance, Chris spent 13 years working in management, education, and leadership.
Chris specializes in education and process improvement. He is highly effective in developing strong teams that are based on a foundation of trust and mutually shared goals. He established and maintained positive relationships between healthcare providers and clinical staff. Chris is known for long-term collaboration with regulatory agencies and service line certification.
Dodie is a certified professional coder with more than 20 years of direct experience in coding, medical billing, and practice operations. Previously Dodie worked as an Office Manager and then Program Manager in a national Wound Care Center. She has experience coding wound care, general surgery, internal medicine, pediatric medicine, and primary care as well as hospitalist medicine and emergency medicine. She most recently was a Reimbursement Coding Supervisor. Dodie’s expertise in coding combined with in-depth experience in management, translates to a value-added service mix.
In 2023, Khristina joined the MCA team as the office manager and brought with her the knowledge and abilities she had acquired while serving in the US Navy. She worked as an administrative assistant in the quality assurance department where she also performed internal and external audits of quality management systems. She examined, evaluated, and assessed compliance of products, procedures or processes, services, and systems. Khristina has proven experience of being highly proficient in providing guidance and training that ensures personnel have the skills, techniques, and knowledge necessary to adhere to requirements, instructions, and policies. She developed several skills including leadership, compliance, communication, timeliness, and attention to detail which she believes is essential in her role of helping educate and provide compliance expertise to healthcare professionals.
Kim is the Director of Rehabilitation Services at Mayo Clinic, Jacksonville, Florida and has been a mid-level provider in Mayo Clinic’s Physical Medicine and Rehabilitation Department since 1999. Kim’s outside leadership experiences include adjunct faculty at Jacksonville University, board member of the American Association of Hand Surgery, and various leadership roles within the American Society of Hand Therapists. Kim has an academic appointment as Assistant Professor in the Mayo Clinic College of Medicine.
Linda joined the MCA team in 2018 with a desire to put her skills as an administrative assistant to use. Linda appreciates and continues to support the company’s goal of educating our clients, and she collaborates with the administrative team to prepare all case files. Linda has extensive experience as a self-motivated team player with expertise in generating spreadsheets, training materials, and documentation. She is a proven professional and organized administrative assistant. She appreciates dedication to doing what is best for our clients, colleagues, and organization. In her spare time, she likes to travel, participate in local study groups, and spend time with her husband, daughter, and other family members.
Mary is a highly detailed healthcare professional with both healthcare industry knowledge and compliance expertise. She combines the clinical and business sides of healthcare to deliver guidance to healthcare providers and ensure they adhere to all applicable laws, policies and regulations that affect their practice. Mary believes providing consistent excellency in education to medical providers to help in the efficient operations of their healthcare practice.
Mike’s career spans two specialized fields that share invaluable attributes for his role as a senior consultant. As a 727 commercial test pilot and critical care nurse, Mike has a unique capacity to filter the right details, establish trust, and make sound decisions amid high-risk situations. Mike brought his talents and unparalleled passion for quality healthcare to the MCA team in 2015. He works with a range of healthcare providers, physicians, legal entities, and government agencies.
Michelle has worked in administration for more than 30 years. She joined MCA in 2016. She provides support to the entire MCA team, which includes all case file development, managing deadlines, and communicating with internal and external clients. As a very organized professional, she excels at making sure that all cases and paperwork are prepared flawlessly at every stage of the audit and appeal process.
Tre began working at MCA in 2022 as an administrative assistant. His areas of expertise include records management, and preparation of spreadsheets and education material for our clients in all case files. Tre believes that he serves our clients best with his attention to detail, organization, and communication.
Stasia possesses more than 20 years of comprehensive clinical experience in patient assessment and care, intensive care, emergency procedures, and physician communication. Her abilities to thrive in high-stress, collaborative work conditions are among her strengths. She also has a commitment to learning and a passion for educating others.